Privacy Policy

Privacy Policy main image Privacy Policy image

We are committed to ensuring that your privacy is protected. This Privacy Policy sets out how we use and protect any information that you give us when you use this website.

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are aware of any changes.

What is personal information?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers. This Personal Information is obtained in various ways, including via our website and from third parties.

Why do we collect personal information?

We collect your Personal Information for the primary purpose of providing our products and services to you.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, such as for direct marketing (including sending promotional emails and other offers or information), and to contact you for market research. You may unsubscribe from our mailing lists at any time by contacting us. We may also use your Personal Information in circumstances where you would reasonably expect such use or disclosure. 

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Disclosure of Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you want this to happen.

Security

We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorised access to or disclosure of Personal Information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Accessing and correcting your Personal Information

You may access the Personal Information we hold about you and to update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. If you agree, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse site traffic and improve our website. We only use this information for statistical analysis purposes and, once this is complete, we remove the data from our systems.

Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites. Please note that we do not have any control over other websites and therefore cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please feel free to contact us.